Introduction
321 Roofers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. As a lead generation company, we are dedicated to transparency about our data practices.
Information We Collect
Contact Information
When you contact us for roofing services, we may collect:
- Name and contact information (phone number, email address)
- Property address for service estimates
- Details about your roofing needs or concerns
Automatically Collected Information
We may automatically collect certain technical information including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
How We Use Your Information
We use the information we collect solely for the following purposes:
- To provide roofing estimates and schedule service appointments
- To communicate with you about your roofing project
- To improve our website and services
- To respond to your inquiries and requests
Data Storage and Retention
Important: We do not store or retain your personal information on our servers. As a lead generation company, we process your inquiries and immediately forward them to qualified roofing professionals in your area. Once your inquiry has been processed and forwarded, we do not maintain copies of your personal information in our systems.
Information Sharing
When you submit a request for roofing services, we share your information with:
- Licensed and insured roofing contractors in your service area
- Our network partners who can provide the requested services
We do not sell, rent, or otherwise commercially distribute your personal information to third parties for marketing purposes.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. These technologies help us understand how visitors interact with our site and improve our services. You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party services such as Google Analytics to analyze website traffic and improve our services. These services may collect information about your use of our website. Please refer to their respective privacy policies for more information about their data practices.
Your Rights
You have the right to:
- Request information about what personal data we have collected
- Request correction of inaccurate information
- Opt out of future communications
- Request deletion of your information (where applicable)
Since we do not store personal information long-term, most data deletion occurs automatically as part of our standard processing procedures.
Security
We implement appropriate security measures to protect your information during transmission and processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: